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We're growing and expanding our team.

Do you want to make a positive impact and improve lives? Do you like to solve problems? Do you work well in a collaborative environment? If so, we want to hear from you.

We’re always looking for smart, caring and forward-thinking people to join our team. We are a passionate group with a strong vision: To improve and humanize the patient experience during clinical trials.

Enrolling in a clinical trial is a complex, intimidating and scary process for our patients. We reduce their anxiety by arranging all their non-medical needs such as travel, long term housing and international services. Our goal is to make our patients’ lives easier, so they can focus on getting well.

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Available positions

Strategic Account Executive

The Strategic Account Executive is responsible for discovering and generating new clients and prospects in order to maintain a robust sales pipeline for Clincierge. He/she will create and grow a portfolio of business by acquiring new clients at three verticals – CROs, sponsors, and clinical trial sites. This role requires cultivating and maintaining high levels of customer satisfaction and engagement and will promote and showcase the Clincierge brand with a deep understanding of our services and brand differentiators to potential clients, industry leaders, and at conferences, trade shows, meetings, and other industry functions.

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Sales Account Manager

As an integral part of the Clincierge Sales Team, the Account Manager’s primary responsibility is the maintenance of Clincierge’s existing book of business. The Account Manager will develop budget proposals and revise budgets as requested by clients, and when needed will work with the Implementation and Operations Team throughout the sales pipeline process. Additional Account Manager responsibilities include identifying new business/study opportunities with current customers, building and driving solid relationships at multiple levels within Sponsor / CRO organizations, and growing revenues in a defined roster of current Clincierge accounts. The Account Manager will also be accountable for developing sales proposals, managing and accurately sustaining the sales pipeline (Vision), and developing/vetting budgets for existing clients.

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Sales and Marketing Executive Assistant

The Sales & Marketing Executive Assistant is responsible for providing administrative support for the Director andClincierge Sales & Marketing team, which includes but is not limited to: calendar management, travel/housing logistics for trade shows and other off-site events and general sales administration support as needed.

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Strategic Sourcing & Vendor Manager

The Strategic Sourcing & Vendor Manager will be responsible for the sourcing and management of Clincierge vendors that provide travel, lodging, and reimbursement services in support of clinical trial participants. This is a new position reporting to the Director of Compliance and Risk Management and will be instrumental in building strategic vendor partnerships on a global scale to meet the needs of our growing business. While this position can be based in our Philadelphia headquarters office, it also offers flexible work opportunities for working remotely.

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Global Study Manager

The Global Study Manager (GSM) is responsible for all aspects of our travel and reimbursement service delivery for patients and caregivers participating in clinical studies, and is the main point of contact for our Sponsor and CRO Study Teams, Clincierge Coordinators, and Vendor Support Services.

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Study Start-Up Lead - Study Implementation

We are recruiting for a Study Start-Up Lead who will be responsible for guaranteeing the success of new projects. The Study Start-Up Lead works closely with sponsors, CROs, site staff and internal staff to ensure a smooth transition from sold business to serviceable project.

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Administrative Assistant - Study Implementation

Administrative Assistant is responsible for supporting the Study Implementation Team to ensure efficient operation of the department through a variety of tasks related to organization and communication. The Administrative Assistant may also assist the Global Client Services department where needed. The position is based in our Philadelphia headquarters office.

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Clincierge is the patient travel and convenience services market leader.

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