Higher retention in your clinical trials
with patient Logistics management
Attract and retain more patients with local travel coordinators, pre-paid arrangements, and personalized concierge services
25 years
supporting global travel
Over 170
trials supported
The highest
industry retention rate
Retain and Support patients with Clincierge's services
With fully managed travel, logistics, and a personal touch, it is easy for patients to join and remain in trials.
Clincierge coordinators are assigned to the patient for the life of the study. They are local to the patient, speak their native language, and are in the same time-zone. They build a personal relationship with the patient and understand the nuances of their travel.
Your Clincierge coordinators work with patients and caregivers to provide One-on-One travel support
Miwako, Clincierge Coordinator
A single point of contact for patient outreach
Your coordinators provide continuous support, are based in the same country as the patient, and stay with the patient for the lifetime of the study. Patients feel supported and secure with a contact they know and trust.
Patient travel is customized and personally arranged
From air, rail, and ground transportation to hotel and long-term housing accommodations, your Clincierge coordinators work one-on-one to ensure travel is comfortable.
We anticipate and arrange special accommodations for complex studies with diverse patient populations such as pediatric patients and patients with mobility or cognitive disabilities, and their travel companions.
International travel, effortless for you and the patient
Clincierge coordinators arrange cross-border travel to take stress off the patient and the site.
Don’t worry about document translation, telephonic or in-person interpreters, medical insurance, and visa requirements. Your coordinators take care of everything in over 38 countries.
See everything your Clincierge coordinators will handle
As I count my blessings this coming Thanksgiving, at the top of my list is Clincierge for making my cancer treatment possible. Without Clincierge I would not be able to receive the treatment needed and would probably not see another Thanksgiving. So I wanted you to know how grateful I am for your services.
Patient in a 2019 clinical trial
Trials are easier for you and the patients
Lauren, Global Study Manager
Stay on budget, No costly surprises
Let our global study managers help you set your travel policy. Our GCP and PMP certified teams understand the unique complexities and needs of your trial. Our implementation teams and coordinators work within your requirements to keep you on budget while minimizing unexpected costs.
Save money by completing your trial on-time and on-budget
With recruitment, administration, and treatment, patient drop-out rates substantially increase the cost of any trial, particularly in rare and ultra rare diseases.
With an industry-leading retention rate for patients we support, companies we work with reduce these additional costs and extended timelines.
Focus on the patient and your trial outcome, not on logistics
Learn more about improving your clinical trials.