Higher retention in your clinical trials
with patient Logistics management

Attract and retain more patients with local travel coordinators, pre-paid arrangements, and personalized concierge services

25 years

supporting global travel

Over 180

trials supported

The highest

industry retention rate

Retain and Support patients with Clincierge's services

With fully managed travel, logistics, and a personal touch, it is easy for patients to join and remain in trials.

Clincierge coordinators are assigned to the patient for the life of the study. They are local to the patient, speak their native language, and are in the same time-zone. They build a personal relationship with the patient and understand the nuances of their travel.

Thank you again for arranging all the details. Without your support and assistance, I don’t think we would have been able to do these visits at all.
Patient in a 2018 clinical trial

Your Clincierge coordinators work with patients and caregivers to provide One-on-One travel support


Miwako, Clincierge Coordinator

A single point of contact for patient outreach

Your coordinators provide continuous support, are based in the same country as the patient, and stay with the patient for the lifetime of the study. Patients feel supported and secure with a contact they know and trust.

Patient travel is customized and personally arranged

From air, rail, and ground transportation to hotel and long-term housing accommodations, your Clincierge coordinators work one-on-one to ensure travel is comfortable.

We anticipate and arrange special accommodations for complex studies with diverse patient populations such as pediatric patients and patients with mobility or cognitive disabilities, and their travel companions.


International travel, effortless for you and the patient

Clincierge coordinators arrange cross-border travel to take stress off the patient and the site.

Don’t worry about document translation, telephonic or in-person interpreters, medical insurance, and visa requirements. Your coordinators take care of everything in over 38 countries.

See everything your Clincierge coordinators will handle

As I count my blessings this coming Thanksgiving, at the top of my list is Clincierge for making my cancer treatment possible. Without Clincierge I would not be able to receive the treatment needed and would probably not see another Thanksgiving. So I wanted you to know how grateful I am for your services.
Patient in a 2019 clinical trial

Trials are easier for you and the patients


Lauren, Global Study Manager

Stay on budget, No costly surprises

Let our global study managers help you set your travel policy. Our GCP and PMP certified teams understand the unique complexities and needs of your trial. Our implementation teams and coordinators work within your requirements to keep you on budget while minimizing unexpected costs.

Save money by completing your trial on-time and on-budget

With recruitment, administration, and treatment, patient drop-out rates substantially increase the cost of any trial, particularly in rare and ultra rare diseases.

With an industry-leading retention rate for patients we support, companies we work with reduce these additional costs and extended timelines.

Focus on the patient and your trial outcome, not on logistics

Learn more about improving your clinical trials.

COVID-19 Questions?

Clincierge is closely monitoring the impact of COVID-19 on the travel and clinical trial industries.

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